Competition for the Kelantan State Public Sector Innovation Award (Aisak) Year 2026 for the Local Authority (PBT) Category of Kelantan State

Venue: Bunga Raya Meeting Room, Level 3, Block 1, Kota Darul Naim Complex
Date: 14 July 2026
PBT: Tanah Merah District Council
Project Title 1: Food Operator Card Verification System Using NFC Technology
Group Name: SMART TEAM

The Food Operator Card Verification System Using NFC Technology is a digital innovation developed by the Smart Team Group, Tanah Merah District Council (MDTM), to speed up and modernise the verification process of food operator cards. Before this innovation was introduced, verification was done manually through physical checks which took between 30 to 60 seconds per card, without digital records and with a high risk of human error.
Through the use of Near Field Communication (NFC) technology in the MDTM Scanner application, the verification process now only takes 3 to 5 seconds with direct access to a centralised database. This system allows enforcement officers to verify card status in real-time, including active status, expiry date, remaining valid days, and complete cardholder information, while automatically recording each transaction for audit and monitoring purposes.
The implementation of this innovation has increased the efficiency of MDTM operations by reducing verification time by 92%, lowering error rates from 12% to less than 1%, and achieving a 91% user satisfaction rate. Developed in-house at minimal cost, this system aligns with the aspirations of Malaysia MADANI, the MyDIGITAL Policy, and the requirements of the Food Act 1983, and has the potential to be expanded to all Local Authorities (PBT) in Malaysia to strengthen digital food safety enforcement.

Venue: Bunga Raya Meeting Room, Level 3, Block 1, Kota Darul Naim Complex
Date: 14 July 2026
PBT: Tanah Merah District Council
Project Title 2: KelResque
Group Name: SMART TEAM

This innovation was developed to create an integrated end-to-end emergency communication ecosystem to improve the effectiveness of disaster management, especially in areas experiencing communication network disruptions or absences. The system integrates PapaDuck Gateway, MamaDuck Node, Disaster Management System (DMS), and a mobile application to enable continuous emergency communication even outside Internet or cellular network coverage.
Through the use of mesh communication technology, the system supports one-button SOS message transmission with GPS coordinates, mass emergency alert broadcasting, and real-time incident monitoring. This innovation also supports the AS923 standard, enabling faster, more accurate, and reliable information transmission in emergency situations.
The implementation of this system is expected to achieve an SOS message transmission success rate of over 95%, speed up the response time of rescue teams, and ensure that communication remains operational even without an Internet connection. This innovation has the potential to improve disaster management efficiency, reduce the risk of critical information loss, and provide a high level of satisfaction to users and operators in emergency situations.

View on Facebook