Official Portal of the Kelantan State Government
Frequently asked questions related to the Council and its services. Click on a question to see the answer.
Are all Local Councils (PBT) in Malaysia under the purview of the Ministry of Housing and Local Government (KPKT)?
All Local Councils (PBT) are under the jurisdiction of their respective State Governments. The KPKT's role is to coordinate the Local Councils in terms of policy and legislative standardisation, provide advisory services including technical advice, and channel allocations from the Federal Government.
How can the public lodge a complaint about an issue or problem in a Local Council (PBT) area?
The public can lodge a complaint directly with the relevant Local Council (PBT) or with the KPKT.
Is bulk waste (mattresses, broken furniture, etc.) collected as frequently as regular waste?
Bulk waste is collected only once a week.
If the responsible party does not carry out waste clearance work, what action can be taken?
Consumers can lodge a complaint with the nearest local authority so that clearance action is taken as soon as possible.
What are the colours of the recycling bins?
- Blue: paper
- Orange: aluminium cans, steel cans and plastic
- Brown: glass
When is the National Recycling Day?
National Recycling Day is celebrated on 11 November each year.
What causes dengue fever?
Dengue virus.
What type of mosquito carries the dengue virus?
Aedes mosquito.
What is the difference between District Council, Municipal Council and Local Authority (PBT)?
Local Councils (PBT) in the country are divided into three categories: City Councils/Boards, Municipal Councils and District Councils.
- City Councils/Boards are Municipal Councils that have been upgraded after meeting certain criteria: population exceeding 100,000 people and annual revenue exceeding RM20 million.
- Municipal Councils are more focused on towns: population exceeding 100,000 people and annual revenue exceeding RM5 million.
- District Councils are more focused on rural areas: population less than 100,000 people and annual revenue less than RM5 million.
What documents need to be brought when renewing a licence?
The list of documents, application requirements and licence approval can be found on the Licensing.
page.