MDTM Wins Gold Award for Bureaucratic Efficiency Reform at the 2026 National Bureaucratic Reform Conference

SHAH ALAM, 29 OCTOBER 2026 (THURSDAY) – The Tanah Merah District Council has achieved another proud milestone when it successfully won the Gold Award for Bureaucratic Efficiency Reform (RKB) 2026 at the 2026 National Bureaucratic Reform Conference organised by the Malaysian Productivity Corporation (MPC).

This recognition was awarded through the initiative “Enhancing the Efficiency of Business License Renewal Processes Through Counter-Free Transactions”, which reflects the commitment of MDTM in improving the quality of service delivery to the community, particularly traders and the local community.

The implementation of this initiative is a proactive step by MDTM in supporting the agenda of digitising public services through the improvement of work processes and the provision of easier, efficient, and customer-friendly transactions.

This success also demonstrates the commitment of MDTM in continuously transforming services to reduce bureaucratic inefficiencies, increase productivity, and provide a better service experience for customers.

Malaysian Productivity Corporation - East Coast Region
Hilmi Abdullah
Local Government Division, Kelantan State Secretary's Office

#MDTM
#MajlisDaerahTanahMerah #AnugerahEmasRKB2026 #ReformasiKerenahBirokrasi
#MPC
#TransformasiPerkhidmatanAwam #pendigitalanperkhidmatan

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